Privacy Policy

Last updated: March 2026

1. Overview

At DemandFast, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document preparation service.

2. Information We Collect

To provide our service, we collect the following categories of information:

  • User Information: Your name and email address.
  • Dispute Details: Any information you provide about your legal dispute, including addresses of parties involved, dates, and financial amounts.
  • Payment Information: We use third-party payment processors (PayPal). We do not store your credit card or bank account information on our servers.

3. How We Use Your Information

We use your information solely for the following purposes:

  • To generate the demand letter PDF you have requested.
  • To deliver the link to your generated document via email.
  • To provide customer support and troubleshoot technical issues.
  • To comply with legal obligations and prevent fraud.

4. Data Retention and Security

We retain your letter data for a limited period (typically 30 days) to allow for customer support and re-downloads. Generated PDFs are stored securely on Vercel Blob and are accessible only via time-limited, token-gated links that expire after 72 hours.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Third-Party Service Providers

We share your data with the following third-party providers only to the extent necessary to provide the service:

  • Supabase: For database storage of your letter data.
  • Vercel: For hosting and storage of generated PDF files.
  • Resend: For transactional email delivery.
  • PayPal: For secure payment processing.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. Because we only retain data for a short period, most data is automatically deleted from our primary systems after 30 days. For specific requests, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@demandfast.com.